Knowledge Base

AI knows what it’s asking.
And learns what it doesn’t yet know.

The plug&hire knowledge base is the foundation for every agent. It contains industry-specific recruiting knowledge—and continues to learn on its own. From every knowledge gap.

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How it works

Enter knowledge

Upload documents, PDFs, links, or text—or connect to existing knowledge bases.

AI agents use it

Agents automatically access this information during conversations—in a context-sensitive manner, without a script.

Gaps are identified

Any questions the AI could not answer are automatically recorded as knowledge gaps.

Knowledge base is growing

You fill in the gaps—and the AI gets better. Continuously, with minimal effort.

AI shows you what it doesn’t know—before it becomes a problem.

After each conversation, the knowledge base automatically analyzes what the AI was unable to answer. Every gap is documented—along with the context of the conversation, the frequency, and an assessment of why the information is missing. You can see at a glance where action is needed.

Automatic gap detection

Every unanswered question is recorded as a knowledge gap—along with the context of the call and its frequency.

Prioritization by relevance

The most common gaps are listed at the top—you can immediately see which ones need to be addressed first.

Conversational context for each gap

Any system capable of sending an API call or webhook can trigger plug&hire—and the process can be fully automated in both directions.

Close the gap — take action now

Upload a document or save a response—the AI will use it starting with the next conversation.

Share your knowledge—in whatever form you have it.

The knowledge base accepts anything you already have—documents, PDFs, web pages, or plain text. Just upload or link to them. Existing knowledge bases can be integrated directly. The AI processes everything and makes it immediately usable.

Documents & PDFs

Policies, collective bargaining agreements, job descriptions, onboarding documents—all can be uploaded.

Links & Websites

Career page, FAQ, job listings — the AI automatically reads and processes related content.

Labels & Structure

Tag and organize documents—for multiple branches or client projects.

Integrate existing knowledge bases

Confluence, Zendesk, Zoho, and more — integrate existing knowledge directly, no need to maintain duplicate data.

Request a web demo now

In 30 minutes, we’ll determine whether candidate engagement is your bottleneck—and how we can provide you with the right solution.

Ready for AI that learns as it goes?
AI Recruiting.

Contact us!